What Records are kept?
I will ensure that the requirements of the General Data Protection Regulation are fully complied with at all times. All confidential records are kept securely in line with current best practice and I am registered with the Information Commissioner's Office (ICO).
Records will be kept of attendance and other contacts, and any issues raised and discussed. Clients have the right to request access to whatever records are kept and this will be provided within a maximum period of one month. Clients also have the right to request the erasure of personal information and this will be carried out with due regard to the professional responsibilities and liabilities of the Counsellor.
All records will be regarded as Confidential to the Client and will not be shared without prior agreement.. Clients will be asked to provide their consent for records to be kept as described above during their Introductory Session. This will also be an opportunity for the Counsellor to address any concerns the Client may have about the information that is stored and how it is managed.